Cancelling A Training Booking
Classroom training sessions:
If you need to cancel a training session, we require 7 days of notice prior to the date of training. This will provide us an opportunity to fill the vacant space.
Cancellations made less than 7 days prior to the session date and for non-attendance, no refund will be given
If we cancel the session, a full refund will be provided or a transfer to another session offered. We reserve the right to cancel a training session if there are less than 3 delegates in attendance
Refunds will be issued within 10 working days from the date of cancellation
Payment is required by the end of business, the day prior to training. If payment has not been made by the due time, Apex Healthcare reserve the right to cancel any training sessions booked
Punctuality
If you or the participant arrives beyond the scheduled start time it will be up to the trainers discretion as to whether you/participant is able to still join the session.
Re-assessments
Any delegate unsuccessful in the assessment, we may arrange for a re-assessment. Please note there will be a charge for any re-assessment necessary.
For more information, please email [email protected] or telephone 01183913542.
About Us
At Apex Healthcare we have a team of professional carers who are passionate about helping clients maintain and improve their health and wellbeing. We support a wide range of clients, from older adults, to client with physical disabilities, or mental challenges like dementia . The care team’s approach to supporting clients is viewing each individual as if they were their own family member, within professional boundaries. Focusing on traditional care core values and incorporating the latest technological Innovations to ensure clients’ well-being needs are met.
Trusted by Clients and Caregivers
We have been very grateful for the care my dad has received from Apex over the last few years. The dedicated care staff, office and management team have enabled her to stay in her own home as his support needs increased. Apex have always provided him with the highest standard of care, going the extra
mile to look after her, supporting him to be as healthy and happy as possible. My dad very much enjoyed seeing his carers each day, and would enjoy chatting with them, while they were looking after him. The Apex team were always happy to adapt to her needs, and when her health situation suddenly changed, made more care available to meet his increased need for care overnight, meaning he could feel safe overnight at home.
I cannot thank Apex enough for how they looked after my father. Knowing that she had such good care, meant that we could enjoy time together as a family and know that while we were not around my mum was as safe and well looked after as it was possible for her to be.
Joyce C (Daughter of Client)
Apex have provided care services to our elderly mother since 2017. Their level of care service has always been excellent and reliable which is necessary for our elderly mother given her anxiety/stress and immobility conditions. Apex carers have been wonderful, I have no idea how they find their amazing
team but they are always ready to assist and willing to do the bit extra. To back the care team, the management and administration team are brilliant in their attention not only to the clients but also in contacting family in case of emergency, and providing extra cover at short notice. I recommend Apex to prospective clients without hesitation. Thank you to the manager, director and the staff team.
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Robert O (Son of Client)
The care my partner has received from Apex has continued to be outstanding. My partner has a small team providing his care and two main carers providing the majority of the care. The carers are dedicated, patient and understanding. The carers treat my partner with the utmost respect at all times and
never rush him. They allow time for him to complete the tasks he wants to himself. Recently my partner had a rapid decline in health. Apex responded quickly to his changing needs. They liaised with Social Services and had arranged for an immediate increase to two carers per call. They ensured that at each call a familiar carer was present.
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Sharon F (Partner of Client)
A Message From Our Team
At Apex Healthcare Services Ltd, we believe that care is not just about ticking boxes – it’s about creating real connections. We don’t see ourselves as just caregivers; we see ourselves as part of your extended family, there to lend a helping hand, share a smile, and offer the kind of care that truly makes a difference. From the moment we walk through the door, you’re not just a client; you’re part of the family, and we’ll look after you like one of our own.
Our secret? It’s all about people. We handpick team members who not only have the skills but the heart for caregiving – the kind of people who’ll make you feel at ease from the first hello. And once they join our family, we equip them with all the tools and training to deliver quality care. But more than anything, we focus on building relationships – because we know that real care happens when you genuinely know and understand the person you’re supporting.
At Apex, we’re committed to offering care that’s as personal as it is professional – with a little warmth, a few laughs, and plenty of heart along the way.
Contact Us
If you have a question, need extra information or anything else, just fill in this form and we will contact you shortly or get in contact with as at 01183913542 or by email at [email protected] .
Frequently Asked Questions
Who would benefit from having companionship care?
Companionship care is beneficial for anyone who feels socially isolated or in need of additional support, particularly seniors, individuals living alone, or those with limited mobility. It provides meaningful interaction and helps combat feelings of loneliness and depression.
What Services are typically provided during a companionship care visit?
Companionship care services typically include friendly conversation, recreational activities, assistance with light household tasks, medication reminders, and accompaniment to appointments or outings. The focus is on fostering social connection and enhancing overall well-being. However during the initially assessment, support expectations are disucssed and tailoured to meet individual needs and preferances.
How do I choose the right companionship care provider?
When choosing a companionship care provider, consider factors such as reputation, caregiver qualifications and training, flexibility of services, and compatibility with your loved one’s personality and interests. It’s important to select a provider that prioritizes safety, compassion, and individualized care.
Can companionship care be tailored to my needs and preferences?
Yes, companionship care can be personalised to meet your specific needs and preferences. Care plans are tailored to the individual, taking into account factors such as interests, hobbies, mobility level, and social preferences. This ensures that you receive the support and companionship that best suits you.
How much does companionship care cost?
The cost of companionship care can vary depending on the level and duration of support required. This is typically established during the initial assessment meeting, where we discuss your specific needs and preferences. For more information on costings and to arrange an assessment, please contact our office. We’ll be happy to provide you with personalized pricing and discuss how we can best support you or your loved one.
Have any question or want to book Care services for your dear ones?
Please let us know through our contact page or call us directly on the number given below!
Contact Us
01183913542
Apex Healthcare Services Ltd. Suite 4, 62 Portman Road, Reading, Berkshire. RG30 1EA
(Corner of Portman Road and Wigmore Lane by Access Storage)
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