🏡 Top 6 Things to Consider When Choosing Homecare for a Loved One

Your guide to getting it right — without the overwhelm.

Choosing homecare for someone you love can feel emotional, confusing, and at times even overwhelming. Whether you're just beginning to explore options or you're ready to make a decision, this guide will walk you through the six most important things to consider — so you can move forward with confidence and peace of mind.

If you’re exploring homecare or live-in care in Reading, Wokingham or the surrounding areas, this is a great place to start.

✅ 1. What Kind of Help Is Actually Needed?

Start by thinking about what your loved one is struggling with in their day-to-day life:

• Do they need help with personal care like washing or dressing?

• Are there issues with mobility, medication, or memory?

• Would a bit of companionship or help with housework make life easier?

The type of care needed will help guide the conversation with any provider.

💡 Tip: Try to involve your loved one in this discussion. Their preferences matter — and it can make the transition feel less daunting.

✅ 2. What Qualifications and Experience Does the Provider Have?

Not all care providers are created equal. In the UK, it's important to check if the company is regulated by the Care Quality Commission (CQC) — and what their rating is.

Questions to ask:

• Are staff trained in dementia care, first aid, or moving and handling?

• Are the same carers assigned consistently?

• What’s their reputation locally?

💡 Look beyond the website. Speak with someone directly and trust your instincts.

✅ 3. Is the Care Person-Centred and Flexible?

Great care isn’t just about ticking boxes — it’s about fitting around your loved one’s life, values, and routines.

Ask:

• Can care packages be adjusted as needs change?

• Will your loved one have regular carers they can get to know?

• How do they ensure dignity and respect are upheld?

💡 The best care companies treat people like individuals, not checklists.

✅ 4. What Is the Cost — and Are There Funding Options?

Understanding the costs upfront will help avoid surprises later. Ask for a clear breakdown:

• Is it an hourly rate or flat fee?

• Are travel time or out-of-hours visits extra?

Also consider whether your loved one may be eligible for:

• Local authority funding

• NHS Continuing Healthcare

• Attendance Allowance

💡 A good provider will explain funding options without pressure or jargon.

✅ 5. What’s the Communication Like?

You deserve to feel informed and involved. Whether you live nearby or far away, regular communication is key.

Ask:

• Will you receive updates after care visits?

• Do they use a care app or paper log?

• Is there a 24/7 phone line for emergencies?

💡 Clear communication helps build trust — and gives everyone peace of mind.

✅ 6. How Do They Make People Feel?

This might be the most important question of all. Good care isn’t just about doing the right things — it’s about how your loved one feels.

Ask:

• Can we have a trial or introductory visit?

• Do carers take time to build a connection and understand personal preferences?

💡 Care is about people. Kindness, respect, and empathy matter.

💭 Final Thoughts

Choosing homecare can be a big decision — but it doesn’t have to feel overwhelming. By focusing on what really matters, you can find the right support to help your loved one stay safe, supported, and independent… while giving yourself peace of mind too.

Whether you’re looking for visiting care or live-in care in Reading, Wokingham, or surrounding areas, we’re here to help.

📞 Need Help Talking It Through?

We offer friendly, no-obligation advice calls to help you explore what’s best for your loved one.

👉 Book your free Chat
📞 Call us on 0118 391 3542
📧 Email: [email protected]

You’re not alone in this — we’re here to help every step of the way.